Terms & Conditions

Terms and condition of Frames First


This is a B2B site, all prices (including delivery charges) DO NOT include vat. The company reserves the right to amend prices at our discretion.


UK minimum order

£75.00 – excluding delivery charge


UK delivery charges

£7.95 – on orders between £75.00 and £274.99

Free – on orders of £275.00 and over

Deliveries to the Highlands and Islands of Scotland, Isle of Man and to Northern Ireland are subject to an additional charge. Please check with our office regarding this.


Order value discounts

5% – on orders £350.00 and over

10% – on orders £600.00 and over

15% – on orders £1000.00 and over

(Only one discount can be applied to each order)


Account payment terms

Payment is strictly 30 days from invoice date unless otherwise agreed; non-payment may result in suspension of deliveries. Credit limit will be at the discretion of the company subject to trade references.


Damaged, shortages, and lost goods

If your goods arrive in a poor condition please do not sign for them, refuse delivery and inform us asap.You must inform us within 3 days as to shortages, by phone, email or fax. You will be asked to provide photos of the damaged items to help us see any product issues.


Retention of title

Ownership of the goods does not pass to the customer until payment is made in full. Risk of the goods passes to the customer(purchaser) at delivery.


Subscribe to our Newsletter

Subscribe for special offers and new product announcements
By submitting your details you give us consent to email you offers and product announcements. We do not and never will sell your data to third parties.