Terms & Conditions
Terms and condition of Frames First
This is a B2B site, all prices (including delivery charges) DO NOT include vat. The company reserves the right to amend prices at our discretion.
UK minimum order
£75.00 – excluding delivery charge
UK delivery charges
£7.95 – on orders between £75.00 and £274.99
Free – on orders of £275.00 and over
Deliveries to the Highlands and Islands of Scotland, Isle of Man and to Northern Ireland are subject to an additional charge. Please check with our office regarding this.
Order value discounts
5% – on orders £350.00 and over
10% – on orders £600.00 and over
15% – on orders £1000.00 and over
(Only one discount can be applied to each order)
Account payment terms
Payment is strictly 30 days from invoice date unless otherwise agreed; non-payment may result in suspension of deliveries. Credit limit will be at the discretion of the company subject to trade references.
Damaged, shortages, and lost goods
If your goods arrive in a poor condition please do not sign for them, refuse delivery and inform us asap.You must inform us within 3 days as to shortages, by phone, email or fax. You will be asked to provide photos of the damaged items to help us see any product issues.
Retention of title
Ownership of the goods does not pass to the customer until payment is made in full. Risk of the goods passes to the customer(purchaser) at delivery.